FAQ

How long will NomNom Pets Signature treats last?
All NomNom Pets treats do not contain any preservatives.

Unopened packages will generally last up to 3 months in room temperature (if stored properly). Treats can be refrigerated or frozen to extend shelf life up to 2 and 6 months respectively. We recommend the treats be consumed within a month of opening the pack.


How do I prolong the shelf life of NomNom Pets Signature treats?
Please store the treats in a cool, dry place out of direct sunlight. To maintain freshness, ensure that the bag is resealed securely after each use or transfer the treats to an airtight container.

  • Do not put wet hands into the bag.
  • Refrain from letting wet noses and tongues inside the treat bags.


Do you provide international shipping?

Unfortunately, we are unable to offer international shipping at the moment. Stay tuned and subscribe to our newsletter to get updates if this changes! Please do not hesitate to drop us a message of which country are you from :)


Do you ship to Parcel Locker?

We sure do! For more information, please view our Shipping and Returns policy.


How long will my order take?
Please allow 3-4 days for manufacturing/packing. We will send you an email confirmation once your item has been shipped. If you need an item urgently, please contact us and we will try our best to accommodate.  


Do you offer free pick up in Brisbane? 
Yes, we do! Pick up is available at Melbourne Street, South Brisbane during weekdays. Place your order online and select "FREE PICK UP - SOUTH BRISBANE". You will be contacted to confirm pick up time and location. Please allow 3 days for us to make/pack your order.

 
Do you sell wholesale?
Yes we do! Please send us an email to nomnompets@gmail.com with your Business name, ABN and a brief description of your business and location; and we will get back to you shortly.